By providing examples from my application of various models within the instructional design process, I can illustrate my competency to apply instruction design principles. The ADDIE design model was utilized with most of my artifacts in each of the sub-competencies. The Kirkpatrick and Kirkpatrick (2006) model was used for evaluations. I learned that analyzing the learners and context, and creating supporting documents for the design of my projects, made the development of the final product much easier. This was an important lesson to learn and I have carried it with me throughout the entire program.
Identifies and analyzes learning and performance problems: Throughout my coursework, I have been learning and applying techniques for the analysis of problems using instructional design models such as ADDIE and Dick & Carey. As an artifact to demonstrate my ability to fulfill this sub-competency, I offer the detailed Initial Analysis Report and Objective Assessment Report from EDCI 572 (Introduction to Learning Systems Design). The initial analysis report addressed the front-end analysis for our group topic. Our topic was to create a workshop to facilitate new hire training for an entry-level inbound call representative. After each individual front-end analysis assignments were done, we blended the best features together to create a 20 minute workshop. After reviewing the feedback from my Initial Analysis Report, the Objective Assessment report further developed the G3 workshop by aligning the performance objectives to the instructional goals. These detailed analysis reports illustrate my ability to analyze learners and address performance problems.
In addition, my Performance Analysis from EDCI 528 required me to conduct a performance analysis and determine instructional performance problems as well as potential non-instructional performance problems. To do this, I identified the purpose of this analysis to determine the potential cause for decreased performance by XXX, necessary data to conduct the analysis, and necessary contributors to data analysis. With this information, I then identified the drivers behind the performance problems and potential solutions for each respective driver. Finally, taking into account each of these factors, I made systematic recommendations to address the overall performance problem.
Design, plans, and develops instructional interventions using appropriate strategies and techniques: My final project for EDCI 572 (Introduction to Learning Systems Design) was a group project called “Your GPS to G3 Success”. This project demonstrates the use of appropriate design and development methodology based on existing models as mentioned above. This strategy incorporated all ADDIE model elements – analyze, design, develop, and conduct initial summative evaluations for the material created. Our group equally divided the tasks and each were responsible for an individual instructional goal and its underlying instructional objectives. We each conducted a task analysis in order to determine all subordinate objectives and necessary entry skills. My instructional goal was: In order to be effective team members, contribute to organizational success, and provide exceptional customer service, new hires will acquire, recall, and practice the job expectations for customer complaint calls by completing a position-specific module entitled “Your GPS to G3 Success”. From this point, I determined the necessary objectives and assessments for each task and subordinate task and developed the necessary instructional material and accompanying test items for each instructional objective. Finally, I designed and implemented a small group evaluation for the material developed and reported the necessary changes to be made according to the results from the summative evaluation. For the final project, my team members and I compiled our individual work to produce a final product that encompassed the skills necessary to prepare Inbound Sales Reps with new hire training to be used in a live call center environment. The workshop we created equipped learners with the tools and resources to enhance employee performance. This final project fully incorporated instructional interventions with appropriate strategies and techniques.
Develops an evaluation plan for a project based on stated goals and recognized standards: For EDCI 588 (Motivation in Instructional Design), I created a Motivational Evaluation and ID Form. This comprehensive evaluation identified gaps in motivation by focusing on Goal Theory. My approach concentrated on the leaner’s desire to take the training for its own sake and the emotional aspects of goals as it relates to learning. Specifically, the Instructional Motivation Evaluation Form was created based on the motivational theories learned from Schunk, et al. in the textbook, Motivation in Education. Recommendations were made to improve motivation in the program based on the data collected.
In addition, I created an Evaluation Plan (Knowledge Boost) in EDCI 577 using the guidelines of Kirkpatrick and Kirkpatrick (2006). This approach fully demonstrates the ability to develop an evaluation plan using stated goals and recognized standards. The plan used an evaluation to measure the effectiveness of the Knowledge Boost e-Learning on-Demand training sessions. A two-month project plan and Gantt chart outlined each step required to initiate, plan, execute, monitor learner reactions and feedback, and then gather data for final business results. The plan was extensive and focused on stated goals and recognized standards.
Strongest Personal Growth: Competency 7 and 8 are the best examples to demonstrate my personal growth and learning which is why I would lead with them. Prior to this program, I had not formally analyzed situations and scenarios like we learned to do in this program. Not to say that I didn’t understand how to do a needs assessment, identify goals and objectives properly or do an evaluation, but I did not know how to fully conduct this from start to finish. Achieving and mastering a systematic pathway to design instruction, evaluation, and assessment is incredibly valuable for LDT professionals (such as myself) and instructional designers.